Privacy Policy

1. Introduction

Welcome to HLS Video Converter ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video conversion service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide when registering for an account, including:

• Email address
• Username
• Password (encrypted)
• Profile information you choose to provide

Usage Data

We automatically collect certain information when you visit, use, or navigate our service:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Video upload and viewing statistics

Video Content

When you upload videos, we process and store them to provide our conversion service. We do not access, view, or share your video content except as necessary to provide the service or as required by law.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service
• Process your video conversions
• Improve, personalize, and expand our service
• Communicate with you about updates, security alerts, and support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security audits
• Access controls and authentication

Your videos are stored securely on our servers or cloud storage providers (such as Amazon S3 or compatible services). You can delete your videos at any time through your account dashboard.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

Guest uploaded videos may be automatically deleted after a specified retention period as determined by the platform settings.

6. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These may include:

• Cloud storage providers (Amazon S3, Cloudflare R2, etc.)
• Analytics services
• Payment processors (if applicable)
• Email service providers

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more details, please see our Cookie Policy.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.